Summary
- To provide superior service to our customers, while protecting and enhancing our environment. Being a steward of proper Broccolo Tree & Lawn Care standards while raising awareness about our natural environment.
Reports to
- IPM Manager
Qualifications
- Professionalism, punctuality, reliability, neatness and organization required
- Ability to listen and follow instructions and maintain a good attitude
- Must be proficient in customer service and customer service communication
- Maintain a clean, valid NYS driver’s license
- Landscaping, tree and shrub care and/or lawn care preferred
Duties and Responsibilities
- Responsible for the care of customers lawn and or landscapes within your assigned geographic area.
- Responsible for maintaining or exceeding customer satisfaction for all Broccolo Tree & Lawn Care customers.
- Inspection of trees, shrubs and lawns for evidence of insects, disease or environmental stresses.
- Use of IPM techniques to treat for plant problems while upholding the Broccolo Tree & Lawn Care standards.
- Accountable for customer relations through communication skills which include:
- Listen and communicate with customers to insure customers are satisfied with the results of any applications, inspections, or other services.
- Communicate verbally and through written notes advising customers on plant health care.
- Follow all safety regulations, precautions and label directions in regard to mixing, storage, transportation and application of pesticides, fertilizers and/or other materials, including filling out DOT sheets and DEC records on a daily basis.
- Assist in other departments as needed depending on productions pressures
- Handle tools and truck with safety, cleanliness and care in usage, storage and transport
- Be able to lift and maneuver 50 lbs. to load and unload trucks of equipment and products to perform applications of fertilizers and any other control measure (i.e. – push loaded commercial fertilizer spreader across lawns, pull spray hose to length, etc.).
- Identify sales leads, up sell needed services while on properties and canvas neighbors with literature provides as time allows.
- Maintain production and sales goals established.
- Fill out appropriate paperwork and turn in daily.
Compensation
- Hourly wage based on experience and/or schooling. Time and a half for overtime, full time year round position as sales dictate
- Health benefits – a portion paid by the company and an available Dental program
- Vacation Pay after one year of work, as outlined in employee handbook
- Eligible for holiday pay as outlined by management
- 401k Investment Program, eligible after one full year, 100% vesting after five years
